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Assistant Store Manager - Soma

Chico's

Beverly Hills , California , 90210

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Salary:

$70000 - $80000 Year

Job type:

8am-5am

Job Schedule:

Day Shift

Job benefits:

The wage range for this position is $19.90 to $25.00

Description:


Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies

Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards

Controls payroll and supply budget

Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes

Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy

Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls

Skill:


Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set

Assists in recruiting, hiring and developing a high performing team

In partnership with the SM, resolves human resources issues in a timely and effective manner

High School diploma or equivalent

Must be 18 years of age or older

Excellent communication, verbal, and written skills

Able to learn or adapt to technology provided by the company

Proven excellent customer service skills with statistical track record in all areas of sales and leadership

Strong organizational skills and ability to multi-task in a fast-paced environment

Strong leadership qualities, training and team building skills

Knowledge of administrative aspects of store operations

Able to communicate with customers and staff

Regular attendance is essential to this position to ensure adequate coverage to meet company objectives

Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Constant Walking/Standing- 67-100% of 8-hour shift

Others Requirements:



Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories

Ensures visual presentation, organization, and facility maintenance are representative of the Brand

Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals

Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store

Trains, coaches and assists with locate fulfillment and selling

Building High Performing Teams

Motivates and inspires store team, developing a shared vision while modeling core values

Promotes an inclusive, collaborative approach to problem solving

Communicates with store teams and Store Manager to effectively lead positive change

Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires

Ensures prompt resolution of customer concerns

Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations

Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up

Supports, implements, and provides follow-up for all training programs, seminars, etc

Assesses and coaches store team on performance

Ensures that store team adheres to all employment practices and policies

Other duties as assigned

Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

Frequent Climbing- 34%-66% of 8-hour shift

Category:

Business administration

Positions:

1

Location:

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