$$715 - $$725 Week
Monday to Friday
Day shift
Evening shift
Health insurance
Flexible schedule
Flexible spending account
Ensures execution of Signature Pharmacy Health and Wellness programs and corporate strategic initiatives through focused store visits and coaching of District Managers. Through collaboration with the Director Pharmacy and Retail Operations, holds District Managers accountable for execution and performance on healthcare strategies.
Manages performance of area through metrics and reports, using feedback from District Manager to target specific stores.
Fields and resolves clinical communications escalated from stores; resolves appropriate patient complaints that are clinical in nature. Manages step one and step two of the STEPS approach for escalated clinical quality issues. Serves as the clinical expert in the Area, accountable for Retail. Engages with Pharmacy Managers directly on clinical matters.
Market Development
Maintains a strong awareness and understanding of Rx landscape to advise on opportunities (e.g. new patients/ buyouts).
Grows/ maintains relationships with existing hospital systems as directed by the RHD.
Attends events that enhance local health and wellness relationships.
Business Performance Management
Works with Director Retail and Pharmacy Operations to review area healthcare financials and KPIs to create action plans, conduct business forecasting and analysis for business planning sessions. Partners with Director Retail and Pharmacy Operations to develop pharmacy improvement plans and holds District Manager accountable for execution of plan.
Provides input and insights to Regional Healthcare Director on Pharmacy Health and Wellness initiatives and successes.
Business Planning
Provides input to Director Pharmacy and Retail Operations on strategic priorities to inform region plans.
Provides feedback to DPR on healthcare financials and KPIs to inform action plans.
People and Performance Management
Owns, develops and manages relationships with local schools, colleges and professional organizations.
Owns the pharmacy manager talent strategy and pipeline, setting the recruitment strategy, identifying and coaching high potential pharmacy managers, and managing Performance Improvement Plans for Pharmacists.
Provides input to Director Pharmacy and Retail Operations on District Manager performance reviews.
Responsible for overall pharmacy engagement. Focuses on coaching and developing District Managers to enable execution of pharmacy responsibilities.
Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
Holds monthly touchpoints with District Managers on STARS reports. Ensures compliance on clinical quality related events, including coaching, training, and through resolution.
Holds regular touchpoints and development conversations with Health Outcomes Pharmacist and Pharmacy Scheduler.
Accountable for pharmacist scheduling, payroll management and cost management.
Training and Personal Development
Participates in training and supports training efforts where necessary.
Seeks self development by monitoring own performance, setting high personal standards, increasing knowledge of retail, pharmacy and management fields, seeking and sharing best practices.
Communications
Cascades healthcare related information from conference calls, regional meetings, and corporate initiatives. Reviews and cascades pharmacy related emails from Corporate and Regional Vice Presidents to District Managers, and Store Managers or Pharmacy Managers.
Communicates regularly with managers and team members through one on one discussions, group meetings and in writing to keep them apprised, solicit input, answer questions and ensuring communication is open.
Communication
Leadership
Problem solving
technology
Under 1 Year
3 years
Health care
1
In-person