$50000 - $70000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Maintains health information in both paper files and electronic systems. Reviews charts for accurate information, processes release of information requests (ROI), and locates and delivers medical and dictation records. May mentor and train staff and help guide work for associate and intermediate staff.
This position is full-time (40 hours/week) Tuesday – Saturday. Employees are required to have flexibility to work 8-hour shift schedules during our normal business hours starting between 5:00am – 10:00am CST. Employees are required to complete first week of training onsite prior to starting remote work. Our office is located at 2925 Chicago Avenue Minneapolis, MN 55407.
We offer 3 weeks of paid training. The hours will be of 6:30am – 3:00pm Monday – Friday CST during first 3-6 months of training and ramp up.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Organizes and maintains health information records.
Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information.
Processes release of information (ROI) requests.
Manages requests for documentation and information.
Scans and edits documents in the electronic medical record.
Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems.
Distributes reports and results.
May train and mentor co-workers.
Analyzes documentation and tracks completion to meet regulatory requirements.
Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability.
Other duties as assigned.
This is a customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Reside within WI OR MN
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
2+ years of customer service experience in a healthcare setting
2+ years of clerical or administrative experience in a healthcare setting
Experience with Microsoft Word Microsoft Exce
2+ years experience in health information management (HIM)
2+ years experience working in a health related environment
2+ years medical terminology experience
Health care
3
Remote