$38703 - $96800 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.SM
The Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions.
Primary Responsibilities:
Greets patients as they arrive and manage appropriate standard wait times
Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
Collects co-payments, co-insurance, and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Answers phones and schedules appointments
Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
Manages medical records (maintains, files/scans, prepares for schedule)
Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
Establish and maintain effective working relationships with patients, employees, and the public
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
High School Diploma / GED (or higher)
1+ years of experience in healthcare or customer service
Basic level of proficiency with Microsoft Excel Word Outlook and PowerPoint
1+ years of experience with medical office processes
1+ years of experience with insurance verifications
1+ years of experience with pre-authorizations and precertification
1+ years of related work experience including data entry
ICD 10 and CPT coding experience
Prior experience with EMR computer applications
Previous call center experience using a softphone
Health care
3
Remote