$58300 - $114300 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
If you are located in CA, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
Responsible for handling inbound calls, from providers and members in a call center environment
Conduct initial clinical assessments and determine appropriate levels of care, based on medical necessity
Explain and administer benefits according to plan descriptions for all levels of care (OP, IOP,PHP,RTC,IP)
Ability to quickly assess and meet time sensitive deadlines within the Utilization management setting
Ability to manage and resolve complex or escalated callers/issues
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
Master’s degree in psychology Social Work or Marriage and Family Therapy LPCC or PhD/PsyD
Clinical license in the state of California required. Current unrestricted license
2+ years of experience in behavioral health
Dedicated office space and access to high speed internet service in your home
Must be able to work 8:30am-5pm PST
Dual diagnosis experience with mental health and substance abuse
Experience in working in an environment that required coordinating benefits and utilizing various resources to meet patient needs
Experience with utilizing computer applications and softphone to complete all primary work responsibilities
Health care
4
Remote