$30000 - $35000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
• Provide 24/7 L2 support on relevant elements
• Perform L2 fault and service restoration
• Perform L2 fault investigations and root cause analysis to resolve issues within SLAs.
• Input into Incident Reports and Problem Management
• Update TT with L2 fault information, impact analysis and rectification.
• During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA.
• Escalation to Vendor for L3 support in the rectification of service impacting faults and other system faults as necessary
• Collect and analyses required logs and traces during and post fault investigations
• Support other L2 domain teams in identifying faults
• Develop, maintain and perform L2 Health Checks and scripts
• Develop and maintain L2 technical processes and tools
• Ensure backup of all elements as per back-Up policy
• Assist performance team in troubleshooting of Network performance issues and customer faults, individual subscriber issues
• Review plans and results of IOT, SW release and feature testing
• Review regression test plan, specifications and results for SW updates
• Implementation of SW updates including review release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, analyze performance post change
• Maintain network baseline document set eg life cycle database for all elements
• Review technical documentation/notes and faults descriptions from Vendor and implement workarounds/fixes as required
• Maintain known issue list/ Risk Register
• Improve optimization of alarms, counters and thresholds.
• Provide recommendation to the local Engineering teams on configuration, software updates and general element management as appropriate.
• Review, awareness and approval of CR activity and participate in Daily CR Review meetings
• Usage data collection and control
• Perform System Performance monitoring and analysis
• Provide Operational Acceptance for new elements being introduced into the network
• Provide data for pre-sales support
KEY SKILLS AND EXPERIENCE
Technical requirements
• End to end architectural know how on Openstack components (RHEL host OS & Linux components (ovs)) with Thorough understanding of “Cloud” technologies and ecosystem.
• In-depth understanding of Open Stack Architecture and the components and IaaS (Infrastructure as a service) deployments
• System Administration of Linux ubuntu/VMware environment
• Basic knowledge of handling physical connectivity / switching, NFV and Mano architecture
• Demonstrated experience in cloud administration in datacenter
Tenant virtual network implementation stretching across multiple NFVI
• In-depth understanding of OpenStack Architecture NFV, Mano & its componets like (component like Nova, Cinder, Neutron, Horizon, Glance, Keystone)
• Live experience in deploying / managing the Cloud Infra using OpenStack.
• System Administration of Linux ubuntu/OpenStack environment
• Storage knowledge like HP, EMC and IBM LUN creation and allocation
• Service deployment using the Virtualization, Orchestration, Image
Multiyear experience in Nokia Cloud Technology
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
No experience needed
Others
Communications
On going position
In-person