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CM Specialist core

Nokia

Chennai, Tamil Nadu, 600130

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Salary:

$55000 - $65000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift

Job benefits:

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others

Description:

Responsibility

Network translations for complex Local and Long Distance switching networks.
The ability to perform Line and Trunk side TDM and VoIP provisioning for both Class 4 and Class 5 voice networks.
The engineer should be fluent in the various voice signaling protocols, to include ISDN, SS7 (ISUP, TCAP), and SIP (SIP, SDP, RTP).
Code and Routing administration for at least 2 of the following platforms: 5ESS, DMS, Genband C3, Meta CFS, SONUS PSX, PLEXUS MGC, Broadworks NS, DRM, GTD-5, DCO, EWSD, Cisco UCCH/IPCC.
Market Expansion and Network Growth projects to include: Rate Center additions, LATA additions, Class 4&5 Network Interconnections, Billing and Mediation
Personalized Solutions: Ability to work with customer provisioning and sales teams to personalize technical solutions that leverage our existing network assets.
Provide next level support to customer provisioning, customer repair, Network Operations, and other Engineering teams.
Troubleshoot basic translation issues using translations verification tests, test lines, and signaling applications.
Prepare, implement and verify the configuration and integration of a Node / system
Emergency Handling and chronology preparation
Coordinating with OEM Support team for handling resolved cases
knowledge on various PRI request like New install, Disconnect, PIC change, route change, port in-port out DID, signaling change
Support and execution of tasks for Rate Center additions, LATA additions, Class 4&5 Network Interconnections, Billing and Mediation
Ensuring Post check of activities done during MW period
Preparation of script and Impact analysis for changes that needs to be done in core nodes
Ensuring proper closure of tickets from region and cross functional teams
Good knowledge of MS office, specially Excel,PPT
Preparation and maintenance of reports as per requirement.
Minimum ten years of telecommunications experience in complex voice switching networks.


REQUIRED SKILLS
Impact

Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.

Scope & Contribution

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.. Makes decisions that affect own work.

Innovation

Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.

Communication

Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.

Knowledge & Experience

specialised or broader knowledge of theory and principles within a professional discipline. Typically 1-2 years directly related experience and a graduate equivalent degree.

Skill:

Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others

Others Requirements:

1-2 years directly related experience

Category:

Manufacturing

Positions:

On going position

Location:

In-person