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Customer Documentation Developer

Nokia

Adityanagar, Karnataka, 560045

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Salary:

$60000 - $65000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift

Job benefits:

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others

Description:

Optics India Customer Documentation Team is looking for Customer Documentation Developers with 8+ years of experience, preferably with experience in the Optical Networking domain who can independently contribute to an innovative and customer-oriented documentation design and development for the assigned product.

REQUIRED SKILLS
Experience in working in the Telecommunication domain preferably Optical Networking
Good understanding of the Agile environment and alignment with Agile writing principles
Knowledge of DevOps software development with a continuous delivery methodology
Knowledge of Defect-tracking systems (e.g., Jira), Content Management systems, Wiki (Confluence, etc.)
Knowledge of basic UNIX and scripting is preferred
Experience in API documentation is an added advantage
Good understanding of the SDLC and DDLC, and Structured writing principles
Experience in managing documentation schedules and deliverables
Knowledge of XML authoring XML authoring using Arbortext or Oxygen and graphic tools such as SnagIt and CorelDraw
Excellent written and oral communication and analytical skills
Extensive experience in documenting complex technology
Experience with cross-site collaboration for content development
Gather data from and work with PLM, R&D, and Test to ensure appropriate creation and timely delivery of technical publications to coincide with product release
Understanding of single-sourcing and content management systems
Ability to work independently or as part of cross-functional teams to develop information products associated with components or features of an assigned product
With limited guidance, develop information products for component or feature groupings for an assigned product that is a system or a complex grouping of units or features
Develop accurate documentation schedules and plans and adhere to them
Research, write, and edit high-quality hardware/software customer documentation for Nokia products
Self-edit documentation with strong attention to detail, clarity, accuracy completeness, usability, and style
Work to continuously improve the content and appearance of customer documentation
Achieve expert product knowledge to produce quality materials, and understand the high-level technical solutions being developed
Produce deliverables that conform to company documentation and quality assurance standards
Evaluate work upon completion to ensure that objectives have been met
Team player who is self-driven and is up for a challenge
The candidate must have a Bachelor's degree in Engineering

Skill:

Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others

Others Requirements:

8+ years of experience

Category:

Manufacturing

Positions:

On going position

Location:

Hybrid Remote