$65000 - $65000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Project planning and scheduling
Project Delivery for both products and services to ensure on-time delivery within budget.
Customer Communication and ensuring customer satisfaction.
Manages financial and Project Performance.
Customer Contract Execution according to contract T&C.
Change Management.
Risk Management.
Responsible for Project Closure and handover.
Customer Delivery Manager direct report.
We would welcome your application if you have all of the above and can accompany this with excellent communications skills, a strong sense of initiative, and a track record for building great customer relationships.
•Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.
Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.
Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.
Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
Assures consistency among project financial, product and service forecast activities.
Participates in pre-sales and sales process activities.
Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
Ensures project contract management process is initiated and executed.
Defines the customisation of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).
Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.
Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.
Conducts thorough risk management for all project risks and opportunities.
Seeks to define new opportunities to expand and renew contracts with the customer.
Leads the project team and may perform some line manager responsibilities.
Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned). (The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programmes as collections of projects managed together for business benefits which may contain an ongoing operations business)
REQUIRED SKILLS
Telecommunications, Electric Engineering or Business Administration with the whole related experience in a similar position.
At Least 5 years experience as Project Manager.
Expertise in multi technologies/BDs projects of different natures among IP, Optical and FN or even a mix of all those technologies.
Fluent English and Spanish desired.
Communication skills to interact with multiple stakeholders.
Expertise in financial control, change management, risk Management.
Impact
Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.
Scope & Contribution
Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.
Innovation
Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.
Communication
Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.
Knowledge & Experience
Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
5-8 years extensive
At Least 5 years experience as Project Manager
Manufacturing
On going position
Hybrid Remote