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Customer Service Executive-Project Planning & Implementation

Tata Communications

Chennai, Tamil Nadu, 600001

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Salary:

$80000 - $90000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift
8 hour shift

Job benefits:

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others

Description:

Job Description

Broad outline of the Role

Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.


Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

Technical/ Engineering degree with 0-4 years of experience


Other knowledge/skills

Experience in network maintenance/ migrations/enhancements
Expertise on various telecommunication equipment
Good Knowledge in various products offered by service provider.


Key Responsibilities

Supporting the network enhancement, maintenance, and migration projects
Publishing dashboards to track projects.
Platform installation and configuration
Support in technical analysis of software, hardware, and network systems
Perform integration and migration with existing systems.
Creating technical service requirements


Technical Competencies

Knowledge / Skills


Job Segment: Engineer, Telecom, Telecommunications, Implementation Manager, Engineering, Customer Service, Technology

Skill:

Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others

Others Requirements:

Technical Engineering degree with 0-4 years of experience

Category:

Technology

Positions:

On going position

Location:

In-person