$17 - $20 Hour
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Requirements
WHAT YOU’LL DO
Answer incoming calls for specific department(s) such as Home Improvement, Pest, Lawn & Mechanical.
Provide timely and accurate information to incoming customer requests.
Schedule service appointments.
Resolve or diffuse customer issues and provide timely feedback to supervisors regarding service failures or customer concerns or customer concerns.
Resolve service problems by clarifying the customer’s complaint; determine the cause of the problem; select and explain the best solution to solve the problem, expediting corrections or adjustments; follow up to ensure resolution.
Maintain customer records by immediately updating account information.
Work in partnership with other employees to meet and exceed customer expectations.
Maintain a positive attitude at all times with customers, fellow employees and supervisors.
Communication
Leadership
Self-management
Computer
technology
Others
No experience needed
Communications
On going position
General Location, within a limited area