$35000 - $40000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Solves complex problems based on sophisticated analytical thought and complex judgment.
Acts as a subject matter expert for staff / workteam / taskforces, often the most senior specialist in a team, who serves as best practice resource within own organisational unit and / or is recognised as an expert within the same professional area in the business.
Provides expertise and delivers advanced system troubleshooting methods like system level tracing, debug, protocol flow analysis.
Identifies, reproduces, and characterizes defects and collaborates promptly with Product support teams for fixes.
Leads and resolves complex situations derived from technical activities such as software upgrade, audit, equipment swap, network expansion, multi vendor issues, acceptance testing, feature testing, tailored technical support, end-to-end performance improvement, etc.
Interacts with customer for complex cases, providing workarounds, etc.
Leads the Root Causes Analysis (RCA) analysis and report creation.
Complies with the requirements as per the emergency process role and ensures quick recovery for issues categorised as critical outages and code red.
Leads and supports technical activities in early product phases (releases, pilots, trials and early projects).
Promotes, creates and approves knowledge articles (author, reviewer, approver, coach).
Provides customer and internal technical training or consultancy.
Performs system level product competence training and knowledge transfer across teams.
Reviews technical documentation and specifies features for supportability and maintainability. 15. Works in customer and 3rd party interface (communications, partnering).
KEY SKILLS AND EXPERIENCE
10 to 14 years of experience in IP data networking.
Bachelor's or master’s degree in Computer Science or Computer Engineering or a relevant technical degree
5 or more years’ experience in a role requiring understanding, designing and Implementing IP Routing technologies and networking protocols
3 or more years’ experience in designing & implementing Linux Servers / Virtualized Networks in a decent sized Datacenter
Industry leading certifications like SRA, CCIE, JNCIE, ASRA, RH Openstack would be a plus
Experience in network design, integration & migration of large networks in premier Operator/ Vendor organisations.
Strong IP network troubleshooting skills
Good knowledge and hands-on experience of using IP/MPLS Protocols such as BGP, OSPF, ISIS, VRRP, LDP, RSVP-TE, Segment routing. Implementation Knowledge on L2 & L3 services using – VPLS / MP-BGP and EVPN / VxLAN
Experience in troubleshooting Large L2 and L3 based VPNs
Internetworking troubleshooting experience. Good analytical skills and ability to debug network issues.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
3 or more years’ experience
5 or more years’ experience
10 to 14 years of experience
Communications
On going position
In-person