$80000 - $95000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
About the role
The purpose of this position is to provide PMWeb technical application support to project management teams applying the technology platform. The Analyst is responsible for tackle to resolve application data issues and customer workflow problems. Problem solves, educates users, and follows resolution protocols. Advances complaints, documents issue, participates in quality assurance of application, and testing. Monitors BAU production operations of PMWeb and responds to performance log inquires.
What you’ll do
Reviews the accuracy of information provided by customers and provides resolutions by applying problem solving techniques.
Develops data structures and pipelines to prioritize, collect, cleanse, and standardize data in order to generate insights and addresses reporting need. Replicates and documents issues for further partner concern.
Defines basic data requirements and captures and validates information, using judgment and statistical tests. Participates in quality assurance and application testing of software as the need arises.
Apply modeling and optimization methods to improve business performance.
Develop ad-hoc reporting based on the review of existing data sources
Exhibit difficulty, judgement and ability present a detailed ‘data story’ to a business line.
Confirm the quality and integrity of existing data sources.
Collaborate with the agile development team to provide recommendations and communications on enhancing existing or new processes and programs.
Have some knowledge of standard principles with limited practical experience in applying them.
Lead by example and model behaviors that are consistent with CBRE RISE values.
Impact the quality of own work.
Work within standardized procedures and practices to achieve objective and meet deadlines.
Exchange straight forward information, ask questions and check for understanding.
What you’ll need
Bachelor's degree preferred with up to 3 years of relevant PMWeb application/system and end user support experience. In lieu of a degree, a combination of experience and education will be considered.
Ability to use existing procedures to tackle standard problems.
Experience with analyzing information and standard practices to make judgements.
In-depth knowledge of Microsoft Office products. Examples include Word, PowerPoint, Excel, and Outlook, etc.
Excellent written and verbal communication skills. Ability to provide efficient, timely, reliable, and courteous service to customers.
Social skills with strong inquisitive mindset.
Why CBRE?
At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.
FORTUNE 500 #126
FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list!
Forbes Named one of the best large employers in America and one of the World's Best Employers!
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the D&T Data Analyst (PMWeb Tech) position is $80,000.00 annually [or $38.46 per hour] and the maximum salary for the D&T Data Analyst (PMWeb Tech) is $95,000.00 annually [or $45.67 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
3 years
Technology
On going position
In-person