$88200 - $163800 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
People Management:
Team Leadership: Lead and manage a team of IT professionals responsible for delivering and supporting the service.
Mentorship and Development: Provide guidance, mentorship, and training to team members to enhance their skills and knowledge.
Performance Management: Conduct performance reviews, set goals, and provide regular feedback to team members.
Collaboration with 3rd Party Vendors:
Vendor Management: Establish and maintain strong relationships with third-party vendors, ensuring contractual obligations and service levels are met.
Vendor Selection: Collaborate with procurement to select vendors that align with service requirements and goals.
GreenLake service management in close collaboration with architects and operational teams.
Cooperation with RUN and Operation Organizations:
Operational Coordination: Work closely with the operations teams to ensure seamless service delivery and resolve operational issues.
Service Monitoring: Oversee service monitoring and incident management processes to ensure service availability and reliability.
Cooperation with Licensing Teams:
Licensing Compliance: Collaborate with licensing teams to ensure compliance with software and hardware licensing agreements.
Optimization: Identify opportunities to optimize licensing costs while maintaining compliance.
Cooperation with Architects and Project Managers:
Architectural Designs: Work with architects to implement architectural designs that align with the service's strategic goals.
Project Execution: Collaborate with project managers to ensure successful project implementation and delivery within established timelines.
Service Governance:
Service Documentation: Maintain accurate documentation of service-related processes, procedures, and configurations.
Service Improvement: Continuously identify opportunities for service improvement and optimization.
Collaboration and Communication:
Collaborate with cross-functional teams, including leadership, to ensure seamless system operation.
Effectively communicate with internal stakeholders and external vendors.
REQUIRED SKILLS
Working experience
Implementation of compute and storage processes, with proven experience in complex process management
Compute, Storage and risk Management
Compute and Storage governance
Articulate compute and storage leadership task to a variety of stakeholders, including both technical and non-technical stakeholders.
Attended meetings with compute and storage teams, to identify opportunities to enhance measures.
Third Party Management
Support of IT audits
Knowledge of IT infrastructure, compute and storage architecture concepts and principles
Presentation skills with PowerPoint
10+ years of hands-on experience in enterprise-level compute and storage management.
10+ years of hands-on experience in managing multi country and intercultural teams.
Relevant certifications in team management.
Skills
Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate compute and storage-related concepts to technical and nontechnical audiences at various hierarchical levels.
Strong problem and analytical skills, the ability to manage complex projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
Proven project management skills.
Proven people management skills.
Ability to work independently and collaboratively within a team.
Strong leadership and team management capabilities.
Adaptability and a willingness to embrace new technologies and industry best practices.
Other Skills - nice to have
Data analysis and visualization with Power BI, Excel, Power Point, etc.. Office365.
Knowledge and awareness
People management, HR specific and leadership management applications and tools.
Other skills
Dealing with complexity
Analyze information and requirements in a structured way of working
Driving projects in cross functional teams, located in different time zones
Making it work mentality
English fluent
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
10+ years of hands-on experience
Technology
On going position
In-person