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Eyewear Customer Service/Sales Advisor

MyEyeDr.

Odin, Illinois, 62870

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Salary:

$33000 - $40000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift

Job benefits:

Health insurance
Paid time off
Dental insurance
401(k)
Others

Description:

A proactive approach to problem solving with an entrepreneurial spirit
Willing to learn about industry, product, and services

Ability to sell with a desire to meet office goals with a “can do” attitude

Friendly, caring, and patient-centric person who thrives in a fast-paced environment

Team player who is willing to collaborate to provide the best patient experience

This role reports to the Office General Manager

Some weekend and evenings shifts required

Provide patients with exceptional customer service by understanding and advising the patient’s needs

Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust

Provide patients with comprehensive explanation of insurance benefits

Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear

Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames

Collaborate with doctor(s) and team members to provide seamless patient experience

Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
Participate in other office duties as assigned

Skill:

Communication
Teamwork
Learning/adaptability
Self-management
Computer
Others

Others Requirements:

3 years
Others

Category:

Service industry

Positions:

4

Location:

Hybrid Remote