$75000 - $80000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Skills and experience
Dispatch TT’s & schedule CR’s
Ensures progress of all TT’s
Monitor TT’s to ensure escalation requirements and followed up
Ensure the TT system is updated at all handover points
Ensure all CR’s are completed, including rescheduling
Provide on-call support to L1/L2 team for escalated incidents.
Review and approve change requests
Periodic review of events and standard reports and provide an analysis report.
Define and implement correlation rules.
Customize processes during new customer on-boarding.
Analyze unstructured threat intelligence reports and enhance correlation rules.
Fine tune and add correlation rules as per customer environment changes and threat environment
Provide guidance to L1 & L2 team for creation & update the SOP’s to handle the alerts for new & existing correlation rules in SIEM (Splunk)
Analyze & present the reports
Define Monitoring guidelines as per customer requirement.
Create, update & manage the knowledgebase.
Perform review & analysis with customer to help establish the lessons learnt, create & update new/existing processes & procedures to mature the SOC & SIEM services & support.
It would be nice if you also had:
SLA Mgmt. & KPI Reporting System
Motivation, self & others
Reporting writing and statistical analysis
SIEM Administration (Splunk etc.)
Security Incident Management
Security Event Analysis L2 Level
Certified CEH, CISSP, GAAC, Security +
Digital Forensic Knowledge
Threat Intelligence
Certified on any vulnerability management tool
Documentation & SOC Operation
REQUIRED SKILLS
Impact
Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.
Scope & Contribution
Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.. Makes decisions that affect own work.
Innovation
Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.
Communication
Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.
Knowledge & Experience
specialised or broader knowledge of theory and principles within a professional discipline. Typically 1-2 years directly related experience and a graduate equivalent degree.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
1-2 years directly related experience
Manufacturing
On going position
In-person