$30000 - $35000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Independently works within broad guidelines and uses best practices and knowledge of internal or external business issues.
As part of our team, you will:
Customer Issue handling
Handling of proactive support
Software Update Management (SUM) handling
Analyze, prepare, implement, and verify the configuration and integration of a Node/network/system
Emergency Handling
KEY SKILLS AND EXPERIENCE
Impact
Impact is short-term and departmental/project in scope. Accountable for quality, accuracy and efficiency. Actions and errors can have functional area impact.
Scope & Contribution
Individual Contributor: Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. Managerial/Supervisory: May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Acts with independence and discretion in routine matters. Makes decisions that affect own work.
Innovation
Performs routine activites to meet departmental/project objectives. Requires moderate supervision. Applies commonly recognised concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas. Demonstrates adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.
Communication
Works to influence others to accept job functions view/practices and agree/accept new concepts, practices, and approaches. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues. Has cross-cultural knowledge and global mindset
Knowledge & Experience
Established skills and knowledge of theory and principles within a professional discipline. Uses functionally specific knowledge. Typically 5-7 years directly related experience and a graduate equivalent degree.
Experience in IMS Core and Oracle DSR ,Nokia Cloud (CBIS, CFX, NTAS, SBC)
O&M and Configuration of Oracle DSR Core network including SBC, TAS, CFX, Cloud (Open Stack)
End-to-end knowledge and co-ordination of IMS Network, SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.
Operations & Maintenance of Core IMS Network including troubleshooting, tracing on interfaces such as Wireshark or internal system traces and logs.
Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
5-7 years directly related experience
Communications
On going position
Hybrid Remote