$65000 - $75000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
We are looking for motivated and self-learning individuals who have the initiative to learn about complex IP networks.
As part of the team, you will:
Investigate, isolate, and drive problems reported by customers to closure, ensuring customer satisfaction.
Maintain interfaces with the customer's technical personnel, facilitating smooth information flow about reported problems and their resolution status.
Maintain and improve interfaces with technical personnel from other multi-regional groups and organizations involved in Technical Support, fostering collaboration and knowledge sharing.
Perform Remote Technical Support covering 24x7 network outage restoration, ensuring prompt and efficient resolution.
Work on-site if needed, engaging face-to-face with customers to provide personalized support and build strong relationships.
Join our talented and motivated team at Nokia as an IP Network Engineer. In this permanent role, you will have the opportunity to support clients worldwide and be part of a young and dynamic company. As a member of our global team, you will collaborate with the best professionals in the field, working in a world-class environment. Nokia offers an excellent opportunity for engineers to develop their careers in a leading IP vendor company, surrounded by talented individuals. We also encourage and support IP Certification, enhancing your professional growth.
REQUIRED SKILLS
You have:
A Bachelor's or Master's degree in Telecommunications, Computer, Electric/Electronics Engineering or equivalent
Fluent English language skills
Knowledge and experience in advanced network topics such as L2/L3 VPN Services, BNG, QoS
Strong customer orientation skills and effective communication abilities
It would be nice if you also had:
Knowledge of telecommunication technology in the IP/MPLS area and familiarity with relevant ITU standards
Theoretical knowledge and at least 3 years of practical experience in testing and troubleshooting IP/MPLS routers
Ability to learn effectively and quickly
Result-oriented mindset
Flexibility and openness to adapt to changing situations..
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
3 years of practical experience
Manufacturing
On going position
Hybrid Remote