$28 - $28 Hour
Monday to Friday
Day shift
Competitive salary and attractive benefits including bonus
Access to Health & Wellbeing Services
25 days holiday per annum plus statutory bank and public holidays
A supported training programme in the role and development opportunities
Hybrid working
What you can expect:
Provide 1st level helpdesk service to answer users’ inquiries regarding all types of computer systems
Perform office and store IT hardware/software installations including new starter equipment preparation.
On-site IT support and field engineer activities in the HUGO BOSS Stores in the UK and Ireland.
On-site installation and decommissioning of IT services across our stores, warehouses, and offices.
General networking duties including PCs and Printer setup and problem resolution
Support of modern communication and messaging applications e.g. Microsoft Teams, Exchange Online, IP telephony
Work closely with central Service Desk and other teams in Germany, aligning priorities and following global company guidelines
Detecting and providing proactive L&D opportunities for all staff
Support for creation of FAQ and Help information on IT troubleshooting
Frequent travel to our locations throughout the UK and Ireland is required
Good understanding of IT administration and maintenance of a Microsoft environment with a mix of client architecture (Windows
iOS and macOS devices). Able to communicate clearly
effectively
and professionally to all levels of staff Familiar with networking fundamentals A mindset made for troubleshooting with an eye for detail Good communication and problem-solving skills
Minimum 3 years working experience in IT
Communications
On going position
General Location, within a limited area