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Learning Experience Designer , MSP Learning Solutions

Amazon.com Services LLC

Sumner, Washington, 98390

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Salary:

$51400 - $123800 Year

Job type:

Monday to Friday

Job Schedule:

Morning shift
Day shift
Evening shift
Night shift

Job benefits:

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others

Description:

Are you passionate about robotics? The Learning Solutions team is looking for an experienced designer to create learning/training content for users of MSP developed technologies during alpha and beta testing. The typical audience is Operations Associates and Maintenance Technicians, with a secondary focus on Operations Leaders. For each product the LXD supports they determine the audience, critical tasks, learning objectives, and delivery method by partnering with stakeholders and subject matter experts (SMEs).

Key job responsibilities





About the team
Our mission is to go beyond supporting the goals of the MSP Customer Experience group. We are dedicated to unleashing the full potential of our human talent by empowering, informing, educating, and inspiring individuals to reach their learning, skill development, and performance objectives. Embracing a dynamic learning environment, we strive to both challenge and support individuals, delivering exceptional service that exceeds our customers' expectations.

We are open to hiring candidates to work out of one of the following locations:

Sumner, WA, USA

BASIC QUALIFICATIONS
• 5+ years experience in learner experience design or instruction design.
• Experience supporting mechatronics, engineering, or other technology related customers
• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience defining program requirements and using data and metrics to determine improvements
• ADDIE instructional design, Kirkpatrick Model, or other instructional design methodologies
• Expertise using eLearning development tools such as Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, and Captivate.
• Experience managing projects of medium to high scope independently, while working cross-functionally with multiple teams and stakeholders.
• Experience defining and executing against program requirements.
• Experience conducting training needs assessments.
• Experience using data and metrics to drive improvements.
• Experience with improving team efficiency and improving processes.
• Experience assessing curriculum effectiveness to develop solutions that positively impact learner performance.
• Bachelor’s Degree or Equivalent Experience in instructional design, communication, education, or related field.

PREFERRED QUALIFICATIONS
in addition to the Basic Qualifications:
• Assist in developing & maintaining technical training content, hands-on exercises, presentations, and accompanying materials.
• Deliver instructor-led training to end-user customers and partners

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51,400/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Skill:

Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others

Others Requirements:

3 years
5 years

Category:

Business administration

Positions:

On going position

Location:

In-person