LOA Specialist

$22 - $27 Hour

Monday to Friday
Others

Morning shift
Day shift
Evening shift
Night shift
Others

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
Flexible schedule
Parental Leave
Retirement plan
Others

The HR Benefits/LOA Specialist administers employee health and welfare plans and acts as liaison between employees and insurance providers. The HR Benefits/LOA Specialist provides administrative support to the human resource function as needed, including record-keeping, file maintenance, Human Resources Information System (HRIS) entry, COBRA administration, and FMLA and other leave administration.

Essential Duties/Responsibilities:

· Administers health and welfare plans, including enrollments, changes and terminations.

· Resolves day-to-day benefits-related problems and ensures effective use of plans and positive employee relations.

· Enters new hire employee benefit enrollment profiles into the HRIS.

· Answers employee questions about general human resources matters such as insurance, payroll, hiring procedures, and company policy. Referrals are made to leadership when necessary.

· Responsible for processing and validating leaves of absence, benefit changes etc. for payroll purposes.

· Manages the Benefits Hotline voicemail.

· May assist leader to engage with employees in need of workers’ compensation benefits and communicates claims to insurance company.

· Responsible for COBRA administration by notifying eligible persons, communicating with third party administrator to enroll eligible participants and /or terminate coverage.

· Responsible for day-to-day administration of DMG’s leave of absence program including FMLA, Medical LOA, Personal Leave, etc.

· Responds to requests for verifications of employment (VOEs) from external parties.

· Assists HR Department in maintaining accurate and complete personnel records. Ensures that the rules concerning confidentiality and retention are followed.

· Communicates with new employees regarding benefit enrollment information and follows up with them to ensure they get enrolled properly.

· Assists HR Leadership with annual benefit renewal process including enrollment procedures.

· Provides coverage for the HR Coordinator front desk duties.

Required Knowledge/Skills/Abilities:

· Exceptional communication and customer service skills.

· Effective time management skills, ability to multitask and meet deadlines.

· Ability to perform under pressure without compromising quality of service and/or accuracy/attention to detail.

· A positive, professional demeanor.

· Able to adapt to changes in the work environment, assuming duties as necessary to meet business needs.

· Ability to work independently with little direction (self-starter).

· Strong computer skills especially in spreadsheets/data reporting (MS Office – Word, Excel and Outlook).

· Strong problem-solving abilities.

· Knowledge of employment laws.

· Understanding of COBRA and FMLA laws and regulations.

· Understanding/compliance of HIPAA laws and regulations.Education or Equivalency

· High school diploma or equivalent required

· Professional certification or pursuit of certification (preferred)



Experience Requirements:

· FMLA and benefits experience preferred.

· Knowledge and/or experience with electronic HR and Benefit systems highly preferred.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
technology
Others

FMLA and benefits experience preferred.
nowledge and/or experience with electronic HR and Benefit systems highly preferred.
others

Transportation

On going position

In-person