$70000 - $72000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Restaurant Brands International is looking for a Manager, Franchise Performance to join our team based in the Durham region and Barrie. Reporting to the Area Franchise Lead, the Manager, Franchise Performance (MFP) is a key partner and consultant for our Restaurants. The MFP reviews and analyzes Restaurant operating, financial, and business information and works collaboratively with Owners and Managers to improve overall results in these areas while ensuring Restaurants meet business and operating standards and guidelines. The MFP is the primary communication link between TDL and the Restaurant Owners and Managers within his/her district.
Roles and Responsibilities:
Acts as a business consultant and coach to Owners and Managers on all aspects of their restaurants (business and financial results, effective operations, Team Member engagement, Guest satisfaction and loyalty)
Reviews all Restaurant Operating reports and audits, analyzes the information and determines appropriate solutions in collaboration with Owners and Managers
Reviews Restaurants’ financial, business and operating performance, finds opportunities to improve performance, and works collaboratively with Owners and Managers to develop solutions to strengthen performance
Conducts regular financial (P&L, Balance Sheet) reviews with Owners and Managers
Ensures all new initiatives (e.g. product launches, technology initiatives, process improvements, marketing and promotional programs and openings and renovations) are well implemented in order to support sales growth
Is a Tim Hortons Brand/Business Ambassador at all time
Required Qualifications and Skills:
3+ years’ operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business
University degree in business, hospitality or a related field
Strong business and financial acumen and business development capabilities
Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals
Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues
Ability to communicate clearly and effectively in different forms and with different audiences
Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
Valid driver's license and driving record within provincial guidelines.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
3 years
Manufacturing
On going position
Select option