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Market Health Services Manager

United Health Group

Jacksonville, Florida, 32034

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Salary:

$54400  - $167080. Year

Job type:

Monday to Friday

Job Schedule:

Day shift

Job benefits:

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others

Description:

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.



As a team member of our Landmark product, we help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home.


We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

Landmark Health, part of the Optum and UnitedHealth Group family of businesses, was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system.

The Manager of Health Services is the nursing leader for Nurse Care Managers and Healthcare Ambassadors within a specific Landmark market, and partners closely with the Market Health Services Director as well as other clinical leaders to formulate patient-centered strategies that improve care and generate better health outcomes. The manager reports directly to the Market Health Services Director.



If you are located in Jacksonville FL you will have the flexibility to work remotely* as you take on some tough challenges.



Primary Responsibilities:

Oversees and supports the telephonic RN Nurse Care Managers and the non-clinical field staff comprised of Healthcare Ambassadors as well as helps lead the allied clinical staff
Directs the care management team who are responsible for core clinical processes, such as effective care planning, transitions of care management, quality, and care collaboration with health plans and community providers
Assists with quality initiatives for the market and participates in the market Quality Management Committee
Interfaces with health plan case management leaders and resolves escalations and complex situations through clinical case reviews
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Skill:

Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others

Others Requirements:

Current RN License
2+ years of clinical practice in a hospital clinic home care or nursing home setting
2+ years of increasing supervisory or management experience in a health care setting
Proficiency in Microsoft Word Excel and PowerPoint

Category:

Health care

Positions:

5

Location:

Remote