$16.00 - $28.27 Hour
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.SM
Support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Routinely use the practice management system (PM) and electronic health record (EHR) according to office policies and workflows.
Location: 8 Elizabeth St Bethel, CT 06801
Primary Responsibilities:
Greet patients and conduct check-in process
Collect or verify demographic information, including key demographic fields
Load or update insurance information as needed
Verify eligibility and flag appointment accordingly
Scan insurance card(s)
Collect co-payments and outstanding balances
Post payments received in practice management system and provide system-generated receipts
Acknowledge patients in PM
Schedule appointments using approved scheduling guidelines
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, “no show,” for follow up appointments for chronic conditions or preventive care
Monitor administrative tasks in the EHR and respond timely
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures
Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
Perform other duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Experience as a receptionist in a healthcare setting
Experience working with an electronic health record
Connecticut Residents Only: The hourly range for Connecticut residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
High School Diploma/GED (or higher)
1+ year of receptionist experience
Intermediate level of computer proficiency in Microsoft Office
Ability to work in office at 8 Elizabeth St Bethel CT 06801 Monday through Friday 40 hours per week Monday through Friday between the hours of 7am-5pm
Ability to travel locally to other offices as needed
Health care
3
Remote