$70000 - $75000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Managing a high-performance global software delivery & support team that is motivated and empowered to deliver improvements in quality, first time right delivery, and customer satisfaction
Delivering projects that involve solutioning, design, deployment, configuration, integration, testing and upgrades of CNS Enterprise offerings
NPI responsibilities:
Deployment of new products and cross-product solutions in response to business opportunities
Introduction and operation of the solution in customer networks as per NPI scope
Work with S&C Project Manager for NPI scope; NPI project planning, execution & reporting
CoDe responsibilities:
Defining training needs and ramp up plan
Enablement of NPI/4LS team, planning trainings through NokiaEDU;
Enabling Services team in NPI projects on implementation of Enterprise solutions
Competence status reporting
4LS responsibilities:
Service assurance / maintenance of Enterprise products
Critical issue & escalation handling; Heatmap management and reporting; incident management
Co-ordinate with R&D, PLM & Services for features & issues
Structured problem solving in collaboration with stakeholders across different organizations
KEY SKILLS AND EXPERIENCE
Technical skills
Atleast 15+ years of experience in Engineering or Services of core portfolio
Knowledgeable on CNS portfolio & Nokia portfolio, and business environment
Project deliveries on Nokia SDM, Signaling, Policy, VoX, PaCo domains
Understanding of GSM/UMTS/LTE/IMS/5G networks and call flows
Experience in delivering VNF / CNF / Helm-based deployments over NCP & fCaaS
Proficiency in project management methodologies (PMP, PRINCE2, Agile, SAFe), tools and Nokia processes
Estimation based on standard efforts along with optimizations
Project delivery within scope, time, cost constraints
Vendor selection & management
Passionate to walk extra mile and driving initiatives that improve productivity, efficiency, customer-experience and employee engagement
Soft skills
Highly organized with strong focus on driving results
Strong influencing skills, with established relationships and ability to present at senior and officer level (CxO) executives
People agility - adaptable, authentic, and inclusive manager who drives team with a purpose
Must be able to work in a fast paced, results oriented organization where teamwork and commitment to execution are essential
Excellent customer handling, communication and interpersonal skills
Analytical mindset with strong troubleshooting skills and focus on continuous improvement
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
15+ years of experience
Communications
On going position
Hybrid Remote