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Patient Service Coordinator

Children’s Minnesota

St. Paul, Minnesota, 55102

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Salary:

$ 328640 - $542880 Year

Job type:

Not Applicable

Job Schedule:

Day shift
8 hour shift

Job benefits:

Medical – including many additional perks such as on-site Employee Health Services for medical members and frequent fitness reimbursements
Dental
Vision
Flexible spending accounts
Health savings account
Life insurance
AD&D insurance
Disability benefits
Workers compensation
Business travel accident insurance
Paid time off
Pet insurance
Fertility assistance
Paid parental leave

Description:

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Department Overview


Proudly serving as Minnesota's children's hospital since 1924, Children's Hospitals and Clinics of Minnesota, is the eighth-largest pediatric health care organization in the U.S. Each year, Children's provides care through nearly 13,000 inpatient visits and more than 200,000 emergency room and other outpatient visits. An independent, not-for-profit health care provider, Children's has 319 staffed hospital beds and services available in all major pediatric specialties: emergency care; newborn and pediatric intensive care; outpatient and inpatient surgery; diagnostic services, including radiology and laboratory; and special programs in the areas of respiratory, cardiology, cancer, premature birth, adolescent development, child abuse, and epilepsy. In addition to our Minneapolis and St. Paul Campuses, Children's also includes Children's West, a pediatric care center in Minnetonka offering same-day surgery as well as diagnostic, rehabilitative, and developmental outpatient services; Children's - Roseville, an outpatient pediatric rehabilitation center; and Children's Clinics - Woodwinds, pediatric specialty clinics at the Woodwinds Health Campus in Woodbury.


Position Summary

Promotes positive patient and family experience as first impression of the clinic by creating a welcoming atmosphere to all clinic guests. The Patient Service Coordinator is responsible for the efficient and orderly registration and check-in of patients. Obtains accurate and complete patient demographic, financial information and required consents.

This role is scheduled Monday through Friday, 8:00-4:30.

License/Certification/Registration required? No

Education:
*High school diploma or equivalent required
Physical Demands

Please click here to view the Physical Demands

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Skill:

Exceptional customer service skills
Communicate and interact in respectful and professional manner
Contribute to positive clinic team work environment
Proper spelling and grammar
Ability to perform front desk clinic functions
Computer knowledge and navigating
HIPAA knowledge and ability to handle confidential information
Demonstrate prompt and reliable attendance
Apply logical thinking to problem solve

Others Requirements:

One year of customer service experience required
One year of medical office setting experience preferred

Category:

Health care

Positions:

On going position

Location:

In-person