$9.53 - $29.76 Hour
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.SM
As a divvyDOSE Pharmacy Technician – Home Delivery, you will be asked to shadow to demonstrate what right looks like as a fully proficient Technician. Positively contribute to the overall team motivation and drive team engagement. As permitted by state regulation, interprets providers’ prescriptions, and creates order, assesses, inputs, and retrieves prescription, medical/lab, and reimbursement information from computer system.
Schedule: Monday – Friday, 8:30am – 5pm
If you reside in Iowa, you will enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
Customer onboarding
Prescription requests
Entry, billing, and submittal of the customer’s order to fulfillment for delivery
Assist with operations support, training, and process improvements
Contribute to updating Standard Operating Procedures (SOPs) and team content
Creation/routing of pharmacy orders through receipt
Review and verification of members’/patients’ prescriptions
Prep and scan documents, verify member/patient data submit prescription orders in computer system
May contact members/patients/providers to validate data, request payment information and establish priority of order or delivery details
This is a remote role; all candidates must reside in Iowa to be considered
General Job Profile:
Applies knowledge/skills to a range of moderately complex activities
Demonstrates great depth of knowledge/skills in own function
Acts as a technical resource to others in own function
Proactively identifies solutions to non-standard requests
Solves moderately complex problems on own
Works with team to solve complex problems
Plans, prioritizes, organizes, and completes work to meet established objectives
Provide an exceptional customer experience with every interaction
Provide a holistic approach to case management by completing the following duties for each customer assigned
Extensive work experience within own function
Work is frequently completed without established procedures
Works independently
May coordinate other activities
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
Provide an exceptional customer experience with every interaction
Extensive work experience within own function
Previous pharmacy technician or patient experience
Call-center or telephonic work
Health care
3
Remote