$120000 - $150000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Our Human Resources Department is seeking a motivated and experienced Employee Experience and Organizational Culture and Change specialist to lead the development and execution of a comprehensive Listening Program to help us create a best-in-class employee experience and drive innovation, inclusion and a high-performance culture.
What We Offer:
An opportunity to be instrumental in designing and implementing strategies that capture and translate employee feedback into insights that positively impact business outcomes.
Ability to influence meaningful change, enhance Fitch’s employee value proposition, and support our strategic goals.
Highly visible position working with HR and business leaders across the organization.
We’ll Count on You To:
Design and implement a scalable Employee Listening & Insights Program tailored for a highly analytical workforce.
Manage the selection and deployment of appropriate listening tools and technologies to capture the employee voice at multiple touchpoints through various channels, including surveys, focus groups, one-on-one interviews, and suggestion boxes.
Develop a robust analytics framework to interpret employee sentiment and feedback, identify trends and develop and report relevant and actionable insights to inform and influence business planning and change programs.
In close partnership with Fitch’s Business Information teams, develop interactive dashboards and reporting tools that provide timely insights to leaders and stakeholders.
Spearhead the integration of employee feedback data with other business metrics for a holistic view of organizational health and employee sentiment.
Drive continuous improvement in feedback mechanisms, embracing innovative methodologies and technologies for data collection and analysis.
Establish a governance model for the ethical use of employee data, ensuring compliance with data protection regulations and company policies.
Work closely with HR, Employee Communications and business leaders to ensure that insights inform business and people strategies.
Identify and develop organizational capabilities by guiding HR Business Partners, Managers and team leaders on best practices for acting on employee feedback in partnership with L&D.
What You Need to Have:
Bachelor's degree in human resources, Organizational Development, Organizational Psychology, or related field.
Strong working knowledge of, and demonstrated experience in employee engagement, change management, organizational development or a related field.
Proven track record of managing successful employee feedback, engagement or listening programs.
Strong analytical and statistical skills with the ability to turn complex data into actionable insights.
Knowledge of organizational development including experience of working with OD models to drive a change program.
Skilled influencer and excellent interpersonal and relationship management skills with the ability to work collaboratively with a diverse range of stakeholders.
Excellent communication, written and presentation skills with evidence of being able to engage and influence at all levels of the organization.
Exceptional project management skills, critical thinking and problem-solving skills.
What Would Make You Stand Out:
Masters in organizational development, Organizational Psychology or related fields
Strong data visualization skills and familiarity with analytics tools such as Qlik Sense.
Certified by Chartered Institute of Personnel Development (CIPD), the HR Certification Institute (HRCI), the Society for Human Resource Management (SHRM) or other related certification programs
Familiarity with the Financial Services industry
Knowledge of current trends and best practices in change management, employee engagement and organizational psychology
Experience with human resource information system (HRIS), survey platforms, and data analysis tools
Ability to handle sensitive information with discretion and maintain confidentiality
Why Fitch?
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
We are building incredible things at Fitch and we invite you to join us on our journey.
Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
trong working knowledge of
and demonstrated experience in employee engagement
Experience with human resource information system (HRIS)
Communications
On going position
Hybrid Remote