$50000 - $87000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Programme Manager – Corporate Solutions
Fitch Learning is currently seeking a Programme Manager based out of our London office.
The purpose of this role is to support and oversee the delivery of tailored learning programs for Fitch Learning clients. Often blended solutions, these can be complex programs covering multiple topics, the focus of the role will be on supporting the logistical elements of classroom training and the administration of online portals and e-learning.
What We Offer:
Amazing local and global Programme Management team.
Great personal and professional development
Good benefits and exposure to a global training company.
We’ll Count on You To:
Manage the logistical elements of all phases of tailored learning programmes, consisting of short 2-3 days course and longer more complex early career programmes
Working closely with Learning and Development teams to understand learning outcomes and requirements of programmes
Creating project plans and schedules based on information gathered during the discovery phase
Project manage internal teams and stakeholders involved in delivery of all aspects of the programmes
Work closely with clients to understand measures of success and developing strategies for Fitch Learning to demonstrate how those measures have been met
Drive the debriefing phase, collating qualitative and quantitative feedback from all programme stakeholders
Consider the learner journey and how delegates performance is measured and quantified
Take ownership for a defined portfolio of clients, strengthening the relationship and managing all programme and reporting needs
Assist with portal and e-learning management including but not limited to:
Creating and sending of Joining Instructions
Management of delegate records
Editing of client portal content
Creating learning pathways
Configuration and testing
Collate and distribute periodic reports for clients using internal and third-party systems
Data Management: format and import of data into client portals
Monitor virtually delivered training using meeting/training platforms
Contribute to reviewing and enhancing team processes and objectives
What You Need to Have:
Previous experience of managing clients and stakeholders in Learning and Development environments
Quick thinker; able to respond quickly to challenges and deal with unforeseen issues
Excellent influencer, able to build relationships with internal teams as well as clients and learners
Experience of preparing MI
Strong organizational skills and ability to manage multiple programmes simultaneously
Experience working in fast paced, service led environment
What Would Make You Stand Out:
Understanding of Learning Management Systems
Good understanding of Learning Outcomes, setting measures of success and optimising learner journeys
Experience using Virtual Meeting/Training platforms such as Zoom and WebEx would be beneficial
Basic knowledge of SCORM would be an advantage
Why Fitch?
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
We are building incredible things at Fitch and we invite you to join us on our journey.
Fitch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. We have centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong. We are committed to understanding complex client needs across fast paced financial markets around the world. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance.
Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.
For more information please visit our websites:
www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
Previous experience of managing clients and stakeholders in Learning and Development environments
Excellent influencer
able to build relationships with internal teams as well as clients and learners
Experience of preparing MI
Strong organizational skills and ability to manage multiple programmes simultaneously
Experience working in fast paced
service led environment
Communications
On going position
Hybrid Remote