$90000 - $125000 Year
Monday to Friday
Morning shift
Day shift
Evening shift
Night shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
As a Salesforce Platform Delivery Lead, you will be responsible for engineering, architecting, and delivering world-class solutions for our customers, producing enterprise standard implementations using the platform's full capabilities, and leading delivery teams to deliver high-quality solutions on Salesforce.com.
About Cognizant
Cognizant (Nasdaq-100:CTSH) is one of the world's leading professional services companies, redefining clients' business, operating, and technology models for the digital era. Our outstanding, industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies globally. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
About the Team / Business Unit
At Cognizant’s Salesforce practice, we help our clients shape their digital transformation journey and design groundbreaking Industry solutions using the power of Salesforce. Our experts provide relevant expertise and experience within their domain combined with deep knowledge of the Salesforce platform and broader ecosystem.
About You
As a Salesforce Delivery Lead, you will work closely with our clients and internal teams to act as domain experts and drive the design of practical and innovative solutions across industries. We seek someone who communicates clearly and confidently, leading technical briefings and business requirements gathering sessions.
See the problem statement (RFP/ RFI) by identifying missing information and framing appropriate queries to ferret out the missing information.
Own and articulate end-to-end Salesforce solutions for a particular client’s requirements
Assess clients’ Salesforce requirements and identify fitment while responding to opportunities.
Design Salesforce Solution Architecture, including Integration details and App Exchange Products.
Own Effort Estimation, Estimate best-fit timeline & resource model in liaison with the Presales/BD team
The proposition of in-house solutions/accelerators and doing a fit-gap analysis for the client’s requirements.
Coordinate / Anchor Solution workshops and lead Solution articulation as part of DA/Delivery review sessions.
Lead solution detailing and lead articulation process while responding to opportunities
Coordinate / Anchor Solution workshops and lead Solution articulation as part of Delivery Assessment/Review sessions.
Detail and articulation of solutions (response to RFPs/ RFIs/ proactive proposals etc.) and ensure completeness of the Solution content
Track periodic Salesforce releases and underlying capability enhancements and assess fitment with the client’s technical and functional requirements.
Basic Qualifications
Industry experience of a minimum of 14+ years, with the majority specifically in the CRM/CX area
8+ years of Solutioning/Delivery Experience with Salesforce platform
Preferably worked with a leading Digital IT Solutions company
Expert-level understanding of the Salesforce product suite, including Sales, Service, Marketing, Community, and Analytics capabilities
CRM Consultant / Architect certifications in Salesforce/Other CRM Platforms is required
Ability to drive the CRM Solution and Estimation with minimal supervisor involvement and should be able to work independently
Very good communication skills and habits, demonstrating skills in sharing and explaining complex concepts, creative and proactive thinking, and situational adaptation of these skills
Ability to quickly connect business requirements to functional capabilities and assess the applicability of Salesforce solutions to business problems
Strong Communication skills are required to work with the Customer Executive team and drive Solutions.
Strong knowledge and experience in Salesforce development and configuration
Good understanding of Salesforce APIs
Understanding of systems architecture and ability to design scalable performance-driven solutions
Understanding of key design patterns and large data volume limitations and standard methodologies
Understanding of data sharing and transparency considerations and how to use it in platform architecture
Extensive experience using UML to detail technical architectures
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Solid understanding of environment management, release management, code versioning standard processes, and deployment methodologies
Why Cognizant Salesforce
Cognizant is one of the top 2 GSIs and is a trusted leader in crafting, implementing, and driving ground-breaking experiences using Salesforce solutions.
We have 9800+ Salesforce-skilled people globally.
Ranked #3 in total number of certifications with an overall 4.77/5 rating in the Salesforce ecosystem
2400+ projects for 800+ clients, many of which are Fortune 500 companies
Powered by our world-class global delivery, our unique partnership is based on our shared obsession with helping our clients create ground-breaking experiences
Cognizant's Salesforce services span Consulting and advisory services, design, implementation, and continuous value improvement.
7 Innovation Partner Awards (Industry and market awards and rated the no.1 in 2 Industry Segments
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
Industry experience of a minimum of 14+ years
with the majority specifically in the CRM/CX area
8+ years of Solutioning/Delivery Experience with Salesforce platform
Construction
On going position
General Location, within a limited area