$75000 - $80000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Position Summary
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
People | Excellence | Change | Integrity | Co-prosperity
Role and Responsibilities
As a Senior Payroll Specialist, one of your key objectives in supporting our high volume processing is to improve accuracy and increase efficiency. In this role, we challenge you to bring your best on a daily basis and welcome your ideas for how to do things differently and better. You will use your well-rounded problem solving skills to creatively address workforce payment questions and collaborate with Samsung teams to foster an environment in which continuous improvement is the standard.
In pursuit of success, the NA SSC Payroll Team works cross-functionally with internal partners including Human Resources, HRIS and Benefits to ensure accurate and timely processing of payroll and related transactions.
At Samsung, you have the freedom to provide the expert support that makes our solutions stand out in an increasingly competitive global marketplace.
Reporting Location :
1100 Klein Rd., Plano, TX (Monday – Thursday In- Office Schedule Required)
Key Results Areas
•Support Payroll Accuracy SLA at or above current SSC requirements
•Support payroll team Service Request Ticket resolution SLA at or above current SSC requirements
•Ensure key quality control activities are completed according to established schedule and guidelines
•Support team projects and continuous improvement initiatives
Skills and Qualifications
•Fulfill day-to-day functions of the payroll service team including but not limited to: Kronos timecard maintenance, Workday HRIS data integrity, accurate payroll process management via UltiPro, time accrual management and auditing of data sets between various payroll source systems
•Review wage and tax calculations to ensure Samsung company representatives utilize appropriate processing procedures within federal, state and local compliance regulations
•Determine and gather data to evaluate adherence to SLAs while providing on-going research, resolution, product support and a superior customer experience to workers, HR, accounting, retirement program and benefits administrators, as well as payroll and timekeeping vendors
•Act as the Level 3 Customer Experience team for payroll related inquiries submitted via Service Request ticketing system, phone and other various channels
•Gather and analyze metrics to determine areas to focus improvement efforts, and assist/drive improvement efforts
•Calculate leave of absence payments, retro payments, prorated payments and compare against payroll data
•Mentor payroll analysts and employee support center representatives to elevate fundamental payroll knowledge
•Review inquiries and determine/collect data will provide answers to those inquiries
•Analyze payroll data to compare against historical trends and standard amounts to ensure accuracy and completeness
•Lead various project initiatives and influence results including collection of user requirements for system enhancements and solutions
•Deliver business performance reviews and educational presentations to various audiences from front line employees to senior leadership
•Sustain periodic and cumulative audit processes for monthly, quarterly and annual activities
•Other duties as assigned
Requirements/Qualifications:
•5+ years of US work experience in a payroll role, preferably in a 3rd party payroll or shared service environment
•4+ years in customer service related field and ability to demonstrate strong customer relationship skills
•Experience with top tier payroll and HRIS systems (UltiPro, Kronos, Workday or similar)
•Ability to troubleshoot and resolve requests using pre-defined and creative solutions
•Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form
•Produce measurable results in a collaborative team environment as well as independently to manage time and priorities while achieving defined personal and team goals
•Payroll audit, control, quality assurance and/or tax management experience
•Payroll accounting experience including GL posting, accruals and reconciliation of payroll expenses
•Demonstrate intermediate knowledge of Microsoft Office Products, specifically Excel, Word and PowerPoint
•APA Fundamental Payroll Certificate (FPC) or Certified Payroll Professional
•Bachelor's degree preferred
•In-Office Schedule Required to 1100 Klein Road, Plano, TX (Monday-Thursday).
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
4 years
5 years
Manufacturing
On going position
In-person