$20000 - $25000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Key Responsibilities Area :
Recreate the issues in the lab environment to provide development with the correct analysis to debug the issue
Able to prepare test environments, including monitoring equipment to find the root cause of customer issues
Provide Level 3 outage support where you will be working against the clock in front of the customer to resolve the outage
Attend internal calls with development / test to discuss issues and provide feedback
Work with Systems Engineers to understand requirements to address issues and to provide improvements
Ensure the technical integrity of the end to end Small Cells / 5G network.
Resolve customer trouble tickets within quality guidelines
REQUIRED SKILLS
KNOWLEDGE, SKILLS AND ABILITIES
Bachelor’s degree in engineering, in Electronics, Telecommunication, Computer Science, Information Technologies
More than 3 years telecommunications experience (2G, GSM, SS7, 3G, UMTS, WCDMA, 4G, LTE, 5G, IoT, NB-IoT, Femto, Small Cells)
Preferred experience in Small Cells radio Telecom networks experience
Strong development or test or system engineering experience
Good Understanding of End to End 3G/LTE / 5G Telecom network & protocol stacks
Excellent knowledge of 3GPP specifications & E2E call flows
Strong KPI analysis and debug experience
Knowledge on Tools like Wireshark, Cell Traces, TCPDump, Core dump, UE log
Knowledge on Linux / Unix OS, scripts, network topology, trend analysis, pattern finding is highly desirable
Ability to breakdown a technical issue and explain it clearly to the customer
Desired knowledge in data network technologies such as TCP/IP, IPv4, IPv6, xDSL, WIFI, Telecom
Desired Knowledge in IP routing protocols such as OSPF, BGP, LDP and MPLS (RSVP/LDP) protocols
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
3 years telecommunications experience
Service industry
On going position
Hybrid Remote