$65000 - $75000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Senior Travel Analyst (NYC)
Requisition ID: 46060
Business Unit: Fitch Group
Category: Finance
Location: New York, NY, US
Date Posted: Jan 19, 2024
Senior Travel Analyst
Fitch Ratings is seeking an experienced Travel Manager with positive attitude, friendly demeanor with excellent organizational skills to manage our Global Travel Platform.
The candidate must have a minimum of 2 years in the travel industry, preferably working with global and domestic travel as well as contract negotiations.
What We Offer:
This role will use Concur Expense, our web-based Travel and Expense system.
Ability to lead the Travel Globalization throughout Fitch
Work closely with Accounts Payable and IT to build out Audit Rules and create templates and Reporting
Gain knowledge of our Global Partners needs and requirements
Exceptional chance to grow and thrive through opportunities uncommon in scale and scope.
High-achieving diversified team.
We’ll Count on You To:
Assist with contract negotiations with hotels, air/ground transportation, and special event suppliers to develop comprehensive travel program options for the client
Collaborate with Global Travel provider to support new client sourcing, prepare joint client presentations, and provide updates on existing client accounts.
Ensure that all key internal client service areas are aligned with client’s business goals.
Assist with maintaining and creating report analysis on top tier accounts/travelers
Share best practices/results with Incentive Travel team.
Identify opportunities for innovation and greater revenue/loyalty penetration by listening beyond product/service needs.
Help identify “wins” in order to negotiate in conflict resolution.
Connect with Travel Provider team to understand new developments in travel technology that can increase customer satisfaction or provide cost savings opportunities for the client.
Connect with Travel Provider to make Changes/Update Concur Travel Platform
What You Need to Have:
2- 5 years of experience in travel, customer service, and/or account management, with business-to-business experience preferred.
Knowledge of Concur, Concur Reporting and Concur Functionality
What Would Make You Stand Out:
Ability to respond positively to clients, make recommendations, and interact with individuals at various levels of responsibility.
Maintain strong customer focus and work with a sense of urgency.
Effective written, verbal and presentation skills.
Proficient Microsoft Office skills, Word/Excel, etc.
Why Fitch?
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
We are building incredible things at Fitch and we invite you to join us on our journey.
Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.
For more information please visit our websites:
www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
FOR NEW YORK ROLES ONLY: Expected base pay rates for the role will be between 65,000 and 75,000. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
#LI-COB
#LI-Hybrid
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
2- 5 years of experience
Communications
On going position
Hybrid Remote