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Senior Workplace Experience Receptionist - New York City, NY

CBRE Group, Inc

New York, New York, 10019

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Salary:

$55000  - $60000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift

Job benefits:

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others

Description:

About the Role:
The Workplace Experience Senior Receptionist is the first point of engagement with team members and visitors alike. This role acts as the heartbeat of the company by providing personalized services and administrative support to build a sense of community, crafting a warm, encouraging, and servicing atmosphere that improves the Experience.

What You Will Do:
Handle daily phone queries, central reservation inbox queries, and bookings (AV, meeting rooms, and catering requests)
Ensure all client requirements are met within the Guest Relations functions with a high level of professionalism
Welcomes tenants/employees and announces clients, applicants, and visitors. Maintains neat appearance of reception/lobby area, conference rooms café, and other common areas.
Performs general administrative duties associated with distributing packages and mail as needed.
May order and stock office supplies such as café supplies, equipment toner, printer paper, freight, and shipping supplies, etc. Determines standard supplies and information to be maintained at the front desk.
Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner.
Complete other duties as assigned.
What You Will Need
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
HS Diploma or GED required. Professional hospitality accreditations are preferred.
A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred.
Apply a high level of attention to detail as well as strong verbal and written skills.
Passionate about service delivery and finds satisfaction with exceeding client expectations
Open and flexible work schedules.
Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations.
Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.
Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Senior Workplace Experience Receptionist position is $55,000 annually and the maximum salary for the Senior Workplace Experience Receptionist position is $60,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Skill:

Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others

Others Requirements:

Under 1 Year

Category:

Construction

Positions:

On going position

Location:

In-person