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Service Now Solution architect

Tata Communications

Kolkata, West Bengal, 700001

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Salary:

$80000 - $90000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift
8 hour shift

Job benefits:

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others

Description:

Job Description
Job Description
Technical Comptency


Experience as a Senior Technical Lead / Architect.

Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations

Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow

Experience in ServiceNow custom application design and development

Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.

Experience on ITSM migraton / consolidations

Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations

Mentor and share technical knowledge/guidance to team.

Design technical solutions based on customer requirements and convert to functional requirements.

Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.

Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards

&nbs
Desired Candidate Profile
Qualifications :BACHELOR OF ENGINEERING

Skill:

Communication
Leadership
Teamwork
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others

Others Requirements:

5 years

Category:

Technology

Positions:

On going position

Location:

In-person