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Service Operations Engineer 1

Nokia

Pune, Maharashtra, 411016

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Salary:

$20000 - $25000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift

Job benefits:

Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others

Description:

• For one of the key functions of Managed Services (MS) operations (Fault Management, Configuration Management, Performance Management, Security Management, OSS Management):

• Participates as an expert & team player in own technology area in customer projects. Support in Multi-Vendor & Multi domains by participating in regular BAU Change management operations

Candidate should have hands on experience on Access optical networks viz ECI & Huawei. Exp. Required-4 Yrs-5Yrs.
Good hands on experience on Change management, fault management & planning of Access optical network.
Should have knowledge of ERPS, MPLS TP, OTN & IP etc
KEY SKILLS AND EXPERIENCE
Impact

Accountable for quality and accuracy of own output. Errors may have limited impact on function/project/customer. Delivers own output according to specific operational targets.

Scope & Contribution

Individual Contributor: Participates as individual contributor to team, usually in a support role or entry level professional. Semi - routine or standard tasks. Decision making limited to standard applications in own work. Managerial/Supervisory:

Innovation

Most work carried out according to procedures. Operates within guidelines for non-standard situations. Requires supervision and coaching from SLM or peers. Gathers relevant information to support problem solving and decision making.

Communication

Obtains and provides information to external or internal parties. Communicates information within the team in an understable way.Sometimes requires ability to influence team members of own job area on policies, practices and proceduresUnderstand facts, practices, policies, etc. to external and internal parties

Knowledge & Experience

Act as the key resource for specific circle assigned for the customer in SNOC and circle.

4+ years of relevant work experience
Participates as an expert & team player in own technology area in customer projects. Support in Multi-Vendor & Multi domains by participating in regular BAU Change management operations
Candidate should have hands on experience on Access optical networks viz ECI & Huawei.
Good hands-on experience on Change management, fault management & planning of Access optical network.
Should have knowledge of ERPS, MPLS TP, OTN & IP etc.
Coordinate with all the stakeholders in SNOC team & Circle D&O team as part of regular BAU work
Knowledge of transmission technologies DWDM, OTN,SDH, MPLS-TP etc
Multivendor transport product experience (ECI, Nokia, Huawei etc.)
Problem-Solving Skill in Multi Domain & Multi Vendor Transport Architecture

Skill:

Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others

Others Requirements:

4+ years of relevant work experience

Category:

Communications

Positions:

On going position

Location:

In-person