$87845 - $115598 Year
Monday to Friday
Weekends as needed
Every Weekends
Rotating weekends
No weekends
Weekends only
None
Others
Morning shift
Day shift
Evening shift
Night shift
Others
Excellent low- and high-deductible medical plan options free for you and low cost to add your whole family.
Employer HSA contributions (with high-deductible medical plan): $3350 individual/$6650 family.
100% employer paid dental and vision.
Generous vacation and sick time plus 40 hours of management leave yearly and 14 paid holidays.
Participation in the Public Employee’s Retirement System (PERS) with employer contribution.
$200/month match into a 457b deferred compensation account.
others
Are you skilled in solid waste or contract management, passionate about sustainability, and committed to fostering positive community experiences? The City of Issaquah is seeking a dedicated and customer-focused professional to join us as a Solid Waste Program Analyst.
As a Solid Waste Program Analyst, you will manage the City's solid waste franchise contract with our contracted hauler, Recology CleanScapes. You will measure and monitor progress on solid waste performance measures, in particular the waste diversion goals in the City’s Climate Action Plan. In addition, you will serve as the primary point of contact for customer/resident complaints and will be active in ensuring a positive customer experience. You will also oversee and implement solid waste outreach and education programming to ensure that our community remains informed and engaged.
About Us: The City of Issaquah is a progressive, customer-focused, sustainable organization that values its employees and is committed to innovative solutions. The City is proud to be the first city in Washington state to achieve LEED Gold certification – a testament to our progress towards building a resilient, equitable, and sustainable community. As employees, we enhance lives through public service.
BENEFITS
The City supports work/life balance through a generous 4 days remote/1 day in office schedule after the initial training period. Candidates must live in Washington State or be planning to move to Washington State.
In addition to a competitive salary and excellent remote/hybrid work options, the City offers the following:
Excellent low- and high-deductible medical plan options, free for you and low cost to add your whole family.
Employer HSA contributions (with high-deductible medical plan): $3350 individual/$6650 family.
100% employer paid dental and vision.
Generous vacation and sick time, plus 40 hours of management leave yearly and 14 paid holidays.
Participation in the Public Employee’s Retirement System (PERS) with employer contribution.
$200/month match into a 457b deferred compensation account.
And more!
EQUITY STATEMENT
The City of Issaquah strives to be a diverse workforce that is representative of the community we serve. We value a variety of perspectives and life experiences and encourage people of all backgrounds to apply. Applicants are considered for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status under federal, state and local laws. We believe diversity and inclusion among our teammates is critical to the success of our City operations.
Essential Functions
Manages the solid waste collection contract, including acting as the day-to-day liaison between the City and contracted hauler.
Interprets the contract; evaluates and recommends changes to the contract; facilitates contract negotiations.
Provides customer and/or community care: assesses customers' needs and assists with troubleshooting, researches issues, records, organizes, and tracks customer interactions, and responds to customer issues to support positive customer experiences.
Oversees and implements solid waste outreach and education programs.
Develops and monitors progress on solid waste performance measures, particularly on progress towards waste diversion goals in the Issaquah Climate Action Plan; analyzes data and makes recommendations including policy, code development, and program implementation recommendations.
Seeks and manages grant opportunities to support solid waste programs and projects.
Develops strategic solid waste policy options for management consideration and provides input, analysis, and assistance on regional solid waste issues.
Manages the utility discount program for solid waste discounts within the City, including coordinating with the contracted hauler and City’s utility billing department.
Manages special recycling events including communication and outreach on events, contract management, reviewing the site options, and the materials collected at the event to ensure that residents are provided the most effective and efficient collection programs.
Tracks and prepares memos on impacts to the City on legislation related to solid waste and recycling.
Coordinates with other City departments on emergency management responsibilities and planning that relate to solid waste, hazardous waste and debris management.
Works effectively with other staff members, regularly coordinating with and providing assistance on solid waste matters, as needed.
Oversees mandatory state reporting on city composting.
Works with code enforcement on compliance with City Food Service Packaging Ordinance and other solid waste related requirements.
Attends and represents the City at regional and partner meetings.
Presents on solid waste issues to the City Council, City Boards and Commissions, community groups, and other similar forums as needed.
Completes special assignments as requested.
Qualifications
Bachelor’s degree in environmental studies, environmental sciences, public administration, business administration, or related field.
Four or more years of experience in program administration, project management, or contract management, preferably in solid waste or similar fields.
Or any combination of education, experience, and training that provides the knowledge, skills and ability required to perform the job.
Valid Washington State driver’s license and a driving record that meets City standards.
Knowledge, Skills & Abilities
Knowledge of:
Solid waste program principles, practices, and implementation.
Contract administration.
Project planning, including short and long term planning.
Federal, State and local laws, rules, and regulations applicable to solid waste collection and contracts.
Current trends in solid waste collection and diversion.
Structure and operation of municipal government principles, practices, procedures and legal requirements and its political environment.
Sustainability issues on the local, regional, and national level.
Methods and techniques for community engagement.
Effective methods for organizing and utilizing data.
Program/project management skills.
Research methods.
Skill in:
Written and verbal communications.
Use of computers, computer applications and software.
Conflict management and collaborative negotiations.
Ability to:
Manage performance on large, ongoing contracts.
Communicate effectively, both orally and in writing.
Prepare project or program budgets, analyze data, and monitor contracts.
Write and administer grants.
Cultivate and maintain cooperative and effective working relationships with elected officials, advisory boards, community groups, internal City staff, other agencies, and the general public.
Build collaborative relationships.
Negotiate viable solutions under a variety of circumstances.
Analyze situations accurately and adopt an effective course of action.
Analyze complex issues and impacts and provide clear and concise recommendations and alternative solutions.
Work independently with little direction in planning, prioritizing, scheduling and organizing work.
Compile and prepare reports, requests for proposals, and other documents.
Negotiate and seek creative solutions using good interpersonal skills.
Show initiative while performing job tasks.
Remain flexible to changing priorities.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
Bachelor’s degree in environmental studies environmental sciences public administration business administration or related field.
Four or more years of experience in program administration project management or contract management preferably in solid waste or similar fields.
Or any combination of education experience and training that provides the knowledge skills and ability required to perform the job.
Valid Washington State driver’s license and a driving record that meets City standards.
others
Service industry
9
Hybrid Remote