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Store Manager, Amazon Go

Amazon Retail LLC

Chicago, Illinois, 60653

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Salary:

$87000 - $94000 Year

Job type:

Monday to Friday
None

Job Schedule:

Day shift
10 hour shift
Others

Job benefits:

Health insurance
Paid time off
Dental insurance
Vision insurance
401(k)
401(k) matching
Others

Description:

Manage a team of retail leads and associates across one to two stores, including hiring and onboarding new associates, directing work, managing performance, providing regular feedback, and supporting career development and employee growth.
Partner with the Area Manager to manage and delegate daily operations to drive exceptional results, including executing standard operating procedures, managing inventory control and merchandising, identifying areas of improvement, implementing solutions, and providing ongoing training where needed.
Along with the Area Manager, own the customer experience for your location, maintaining a strong store culture built on Customer Obsession and Amazon’s Leadership Principles.
Measure key performance indicators to drive performance metrics, manage inputs that deliver results, and convey performance results for regular business reviews.
Work with the Area Manager to communicate an effective weekly labor schedule to ensure the right amount of labor in the right place at the right time, considering allocated labor hours, Amazon labor guidelines, and applicable labor laws.
Strike a balance between delegating to your team and executing tasks yourself, serving as a role model for the customer experience and stepping into the shoes of associates to provide a smooth experience for the customer or to teach/coach/develop associates. Follow up on delegated tasks to ensure successful completion.
Create and maintain a culture of engagement with the Area Manager by routinely listening and responding to feedback from associates and customers.
Work with Area Manager to create and maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products.
Respond to escalations and provide guidance to associates on what issues should be escalated or resolved on their own.
You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time with or without reasonable accommodation Work flexible hours including nights, weekends and holidays
Able to obtain local food handling certification where required

Bachelor’s degree in related area
3+ years of people management experience
Experience working independently in an ambiguous environment with minimal supervision
Strong written and verbal communication skills
Demonstrated success in problem solving and delivering results
Passion for Amazon and commitment to delighting customers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Skill:

Communication
Leadership
Teamwork
Computer
technology
Others

Others Requirements:

No experience needed
2 years
4 years
Others
3 years

Category:

Manufacturing

Positions:

5

Location:

In-person