$35000 - $40000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
Autonomously performs tasks with a moderate level of guidance but within defined procedures / guidelines Controls technical resources for fault/incident & problem resolution : investigates and resolves Major service outages, reports Major service outage & Trouble Tickets to Service Level Agreements, initiates and co-ordinates preventive maintenance tasks. Supports fault, incident & problem management tool development feedback.
• Undertakes function through analysis of status or performance indicators and possible solutions, makes independent judgments, decisions and recommendations and solves a range of individual requirements through knowledge and technical experience.
• Liaises with counterparts in other MS functions, in other Nokia services groups (EG Field Force, Care), in 3rd party organizations, and / or in the customer's organization for individual incidents, problems, changes or risks.
• Provides informal guidance and support to new team members with regard to the procedures to follow and the specific tasks required to perform the job effectively.
• May coaching and providing on-the-job training to other team members, making recommendations in their formal performance assessment. May act as a "shift" leader of multiple functions, particularly where the function is performed on a 24x7 basis, .
• May monitor the set of CR’s for complex issues, received by the functional team, taking corrective action if there is a risk to, or breach of agreed service levels.
REQUIRED SKILLS
Impact
Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.
Scope & Contribution
Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.. Makes decisions that affect own work.
Innovation
Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.
Communication
Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.
Knowledge & Experience
Incumbent should have 3-4 years of relevent experience in IP/Transmission.
1. Knowledge of networking configuration practices utilizing TCP/IP
2. Expert knowledge of LAN and WAN switching components (LAN switches, Access Nodes, VLAN, STP).
3. Expert knowledge of IP Networking Protocols (RIP, BGP, OSPF, ISIS).
4. Expert knowledge of routing protocols like MPBGP, MPLS, PBR, ACL, VLAN, HSRP, VRRP, LACP, Ethernet.
5. Hands on Experience in supporting MPLS Layer 2 and Layer 3 networks, LDP, RSVP, TE, VPLS etc.
6. Has in-depth knowledge of security operations, including firewall rules, intrusion detection and intrusion prevention, security policies, applying filters, etc
7. In-depth product knowledge of Juniper (EX-4200, M120, M10i, M7i), Extreme (BD-8810,BD-8806, Alpine 3804, 3805, X450a-48tdc, Summit48si), Ericsson (SmartEdge). ), Huawei (NE40, Quidway), Alcatel Lucent (7750-SR12, 7750-SR7, 7705 SAR-18, 7210 SAS-E, 7210 SAS-M), Security products ( SRX 3600, SRX 5800, NetScreen 2000/ISG1000/SSG-520M, Huawei Eudemon), U2000, Cisco products
8. Ability to verify & validate MPBN Network Faults.
Certifications:
1. JNCIA/JNCIS/JNCIP/ENA/ENS certification- preferred.
2. CCNA/CCNP certification - Preferred
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
3-4 years of relevent experience
Manufacturing
On going position
In-person