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TECHNICAL PRODUCER, LEV (REMOTE)

Cognizant

Indianapolis, Indiana, 47906

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Salary:

$80000 - $125000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift

Job benefits:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Description:

Who We Are:

Lev, a Cognizant company, is a premier digital consultancy that works with marketers from top brands to maximize their investments in Salesforce, level up their customer experiences, and power even the most complicated of businesses.

As a top Salesforce partner, we take pride in hiring and developing the best of the best, and we work hard to cultivate an inclusive culture (#LevLife) where our team (also known as Levsters) will thrive.

While we celebrate each other’s individuality, we are brought together by our commitment to provide unparalleled expertise and an out-of-this-world experience to our customers; our drive to shape the future of marketing and the future of Salesforce; and our desire to do right by one another. We are relentless in our pursuit of being the best of the best and driving marketing success with Salesforce.

Since 2016, Lev has experienced tremendous growth. We joined the Cognizant family in March 2020, further cementing our position as a global leader in Salesforce consulting. We continue to excel as a high-growth company by expanding the ways we serve our customers, and by growing our global footprint.

Lev is headquartered in Indianapolis, Indiana, with remote employees across the United States and the United Kingdom.

Who You Are:

A Technical Producer (with QA), or Email Developer, conceptualizes, recommends, codes, documents, and assures the quality of email solutions to leverage automation, dynamic content, data-driven segmentation and other Salesforce Marketing Cloud (SFMC) capabilities to maximize email engagement and response rates. This role will require the use of SFMC’s proprietary scripting language, AMPscript, automation and database tools to execute campaigns, and email testing tools to maintain Lev’s high standard of excellence.

What You’ll Do:

? Help clients solve business problems across their Enterprise. This could entail highly complex, dynamic email solutions that orchestrate or automate hundreds of emails or content areas across BUs.

? Lead client discoveries. Gather business requirements from the client and consult about email implementation strategies.

? Develop and recommend custom solutions for the client’s business and create and present email solution implementation plans

? Own the email implementation of the project and be the main point of contact for the Lev team and the client

? Continually assess and communicate risks, progress, and upcoming level-of-effort

? Act as a technical leader on the Campaign Services team, mentoring, coaching, and helping others grow

? Develop mobile-responsive Preference Centers and landing pages using HTML, bootstrap, AMPscript, and CSS

? Build and test emails and email templates that meet client requirements, follow email best practices, and adhere to Lev quality standards

? Review emails, templates, deployments, and landing pages using the Email QA checklist process and provide feedback to other Technical Producers and clients

? Assess email build errors with a holistic understanding of risk, analyze impacts and outcomes, and recommend actions accordingly

? Demonstrate a deep understanding of the campaign workflow, identifying and advocating for process improvements that increase efficiency and reduce overall risk

? Develop robust QA documentation, including customer specific work instructions; update existing documentation as needed.

? Work out of a queue with other team members

? Provide occasional on-call weekend or other after-hours support for client campaigns

? Perform other duties as required and assigned

Skill:

Effective prioritization and time management skills
Strong collaboration skills
understanding the critical importance of working cohesively with team members
Ability to focus on detail-oriented tasks for extended lengths of time

Others Requirements:

Bachelor’s degree in Computer Science
MIS
IT
Web Development
Marketing Technology
or related field or equivalent experience
Experience in consulting with a variety of client sizes
industries
and individual personalities and skill levels
Experience hand-coding HTML and CSS

Category:

Manufacturing

Positions:

On going position

Location:

General Location, within a limited area