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Technical Quality Manager

JMA Wireless (JMA)

liverpool, New York, 13090

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Salary:

$100000 - $1200000 Year

Job type:

Monday to Friday

Job Schedule:

Day shift

Job benefits:

Health insurance
Paid time off
Employee discount
Others

Description:

The Technical Quality Manager is responsible for ensuring that JMA’s products and services meet established quality standards and customer expectations. The role involves various tasks related to quality control, quality assurance, and continuous improvement.
Responsibilities:
Establish and maintain quality control processes.
Conduct regular inspections and tests on products or services to identify defects or deviations from quality standards.
Collaborate with production to address quality issues and implement corrective actions.
Develop and implement quality assurance policies, procedures, and standards that align with industry regulations and best practices.
Ensure that all employees are trained in quality procedures and understand their roles in maintaining quality.
Conduct audits to assess compliance with quality standards and identify areas for improvement.
Maintain detailed records of quality control tests, inspections, and audits.
Prepare and present quality reports to senior management, highlighting trends, issues, and improvement opportunities.
Identify opportunities for process optimization and quality enhancement.
Use data and metrics to track the effectiveness of improvement efforts.
Identify potential quality risks and develop strategies to mitigate them.
Gather customer feedback and analyze it to identify areas for improvement.
Lead and manage a team of quality assurance professionals.
Provide guidance, coaching, and training to team members to enhance their skills and effectiveness.
Foster open communication channels across departments regarding quality-related matters.
Collaborate with different teams to address quality issues and implement solutions.
Implement standardized quality control and quality assurance processes across the organization.
Ensure consistent application of quality practices across different teams and projects.
Required Skills and Experience:
Minimum of 4 year technical or engineering degree (i.e. electrical, mechanical, statistics), Masters degree preferred
Technical knowledge of RF Technology, including: knowledge of RF circuits, antennas, wave propagation, modulation techniques, and testing methodologies.
Experience with Quality Management Systems (QMS): Proficiency in implementing and maintaining quality the ISO 9001 management system.
Regulatory Compliance, familiarity with relevant industry standards and regulations, such as those set by the Federal Communications Commission (FCC) and other international regulatory bodies.
Quality Assurance and Control, ability to design and implement quality control processes that cover design, manufacturing, and testing phases of RF products. This includes statistical process control, Six Sigma methodologies, and failure analysis techniques.
Proficiency in using testing equipment like spectrum analyzers, network analyzers, signal generators, and oscilloscopes to validate RF product performance and troubleshoot issues.
Experience in identifying and addressing the root causes of quality issues to prevent recurrence (5 Whys, Fishbone diagrams, and Failure Modes and Effects Analysis (FMEA))
Strong analytical skills to analyze complex technical issues and develop effective solutions. This includes troubleshooting RF-related problems and optimizing product performance.
Ability to lead and motivate cross-functional teams involved in product design, manufacturing, testing, and quality control. Effective communication and collaboration.
Must embrace a culture of continuous improvement to identify opportunities for enhancing processes, reducing defects, and increasing efficiency.
Proficient in creating and maintaining accurate records, reports, and documentation related to quality activities.
Identifying potential risks to product quality and developing strategies to mitigate them.
Effective communication, negotiation, and conflict resolution skills.
Experience managing quality-related projects, timelines, and resources effectively.

Skill:

Communication
Computer
technology

Others Requirements:

4 years

Category:

Manufacturing

Positions:

On going position

Location:

General Location, within a limited area