$55000 - $97000 Year
Monday to Friday
Day shift
8 hour shift
Others
Depending on your eligibility
options for full-time employees include medical
prescription drug coverage
dental and vision options
employee and spouse
child life insurance
short- and long-term disability protection
maternity and parental leave
paid holidays
vacation days and occasional absence time
401(k)
pension and stock purchase plans
dependent care reimbursement account
back-up child
elder care
adoption assistance
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a part time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Philadelphia, PA at the Lawncrest Branch..
Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Accuracy and Attention to Detail
Addressing Customer Needs
Banking Products
Digital Awareness
Effective Communications
Fraud Detection and Prevention
Managing Multiple Priorities
Matrix Management
Problem Solving
Understanding Customer Needs
Roles at this level typically do not require a university
college degree
high school diploma
GED
or any significant experience or product knowledge to accomplish primary duties
Prior experience is not required.
In lieu of a degree
a comparable combination of education
job specific certification(s)
Finance
On going position
General Location, within a limited area