$17 - $21 Hour
Monday to Friday
Others
Morning shift
Day shift
Evening shift
Night shift
Others
Health care
Paid time off such as vacation
sick leave
and parental leave
Mental and emotional support resources through our Employee Assistance Program
Participation in a 401(k) plan
subject to certain eligibility requirements
Group term life insurance eligible
Associate discounts
Tuition assistance
college scholarships and educational leave of absence
depending on varying criteria by location and subject to certain eligibility requirements
Robust internal training and development resources to grow your career
others
JOB DESCRIPTION
Position Summary:
Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing a Stellar Patient Experience. Responsible for performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Potential Career Path from this position:
RESPONSIBILITIES
Essential Job Functions:
Assist in maintaining a 365 day survey-ready environment as required to maintain Joint Commission Accreditation.
Greet any customers or potential patients while in the front area or near the clinic.
Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.
Answer questions, following HIPAA guidelines while in the front area.
Utilize the Patient Care Technician PERK system.
Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.
Copy government issued identification for all patients.
Copy insurance card if the patient selects for insurance to be filed.
Escort the patient to the exam room and determine the patient's chief complaint.
Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).
Complete the registration process, placing the patient under the respective appointment book for the provider on duty.
Scanning all appropriate documents, alert the provider if they need to complete the scanning.
Collect payments and log in the EMR.
Obtain vital signs and enter the data in the EMR in designated clinics with completed competencies.
Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history. *
Depending on patient complaint assist the provider within specified protocols, with obtaining specimens, e.g., strep, influenza, mono, urinalysis, etc.
Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.
Answer phones, responds to questions, and return calls as necessary.
Participate in off site events as needed.
Participate in monthly screening events. Prepare supplies for event, registering patients, etc.
Put together weekly order for supplies for provider's approval.
Prepare packages and mail for shipping.
Travel to designated clinics within a specified geographic area.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
* Patient Care Technicians that hold an active license either as a Licensed Practical Nurse or Registered Nurse may upon direction administer flu and pneumonia immunizations prescribed by the Provider, after completing the required credentialing paperwork and competency for immunizations subject to state regulatory requirements.
Organizational
Computer
Excellent customer service
task-management
Basic math
others
Ability to work cooperatively in a team-based environment
Ability to travel independently as needed.
others
Health care
3
In-person