$ 328640 - $542880 Year
Monday to Friday
8 hour shift
Medical – including many additional perks such as on-site Employee Health Services for medical members and frequent fitness reimbursements
Dental
Vision
Flexible spending accounts
Health savings account
Life insurance
AD&D insurance
Disability benefits
Workers compensation
Business travel accident insurance
Paid time off
Pet insurance
Fertility assistance
Paid parental leave
The Unit Operations Coordinator is a pivotal front line individual who provides exemplary customer service to families, staff, providers and visitors, both in-person and by phone. Answer questions, warmly, promptly, and correctly, and problem solve as needed. Provides first response to phone calls that come into the units, arranges for deliveries to patients rooms, directs visitors to their destinations, and maintains a safe, welcoming environment at all times, modeling service excellence to the organization. This individual is the key liaison to other departments and provides other disciplines with the tools for their jobs. The Unit Operations Coordinator supports patient care on the unit(s) and provides overall administrative support for the unit. This individual is also the unit(s) technology resource.
Outstanding professional and positive customer service skills essential
Positive attitude
Exceptional problem solving skills
Strong computer skills such as Microsoft word
excel or hospital technology systems
Ability to coach others with hospital technology systems
Competent with basic medical terminology
Demonstrates excellent interpersonal
written and verbal communication skills with a clear understanding of English language (reading
writing and speaking)
Self-directed
organized
and problem solver.
Ability to multitask
direct and support information processes on patient care units
work independently and within a team
Post-secondary education or equivalent experience required (college degree preferred)
Health care
On going position
General Location, within a limited area