$50000 - $75000 Year
Monday to Friday
Day shift
Health insurance
Paid time off
Employee discount
Dental insurance
Vision insurance
401(k)
401(k) matching
Flexible schedule
Parental Leave
Tuition reimbursement
Flexible spending account
Retirement plan
Others
**First year potential $50k - $75k based on performance**
WHO WE ARE
ABC Home & Commercial Services has been servicing homes and businesses in the Austin community for over 60 years – servicing Texas for over 73 years. With a little over 1000 employees - serving more than a dozen cities and still growing.
ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We’re pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you’ll quickly learn what it’s like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community. To learn more about ABC and to view a full list of our services, visit www.abchomeandcommercial.com
A big family like no other, ABC is uniquely Austin.
HOW YOU CAN HELP US
As ABC’s Water Softener Service Technician, you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service.
WHAT WE LOOK FOR
Class I, II, or III Water Treatment license, or the ability to obtain one.
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
Dependable and self-motivated with desire to work year-round.
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
Must maintain an active Driver’s License and be insurable.
WHAT WE OFFER
Health, Dental, Vision & Life Insurance
401(k) with company matching
Paid vacation and sick leave (PTO)
Participation in Profit Sharing Plan
Additional compensation for promoting and referring our services (Lead Now Program).
Company clubs & committees, and company outings
Paid trainings and development opportunities
Tuition reimbursement
Educational scholarships for employees and family members
Wellness program, including gym membership
Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)
Company vehicle with gas card (for service specialists)
Requirements
WHAT YOU’LL DO
Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs.
Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner.
Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters.
Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain necessary licenses or certifications and complete required continuing education.
Maintain a positive attitude at all times with customers, fellow employees and supervisors.
Communication
Leadership
Teamwork
Interpersonal
Learning/adaptability
Self-management
Organizational
Computer
Problem solving
Open mindedness
Strong work ethic
technology
Others
No experience needed
Manufacturing
On going position
In-person